HiveRef Growth

Terms of Service

Effective date: 1 April 2026 · Last updated: 1 April 2026

These Terms of Service ("Terms") govern your access to and use of HiveRef Growth ("HiveRef Growth", "we", "us", or "our"), including our website at hiverefgrowth.comand related services (collectively, the "Service"). The Service is operated from Victoria, Australia.

By creating an account, clicking to accept these Terms, or otherwise using the Service, you agree to these Terms. If you are accepting on behalf of a company or other legal entity, you represent that you have authority to bind that entity. If you do not agree, do not use the Service.

Questions about these Terms: legal@hiverefgrowth.com

1. The Service

HiveRef Growth provides software and managed services that help small businesses with marketing and sales workflows, including (depending on your plan and configuration) lead research, content planning, social publishing workflows, outreach assistance, analytics, and related automation. Features may change over time. We do not guarantee any specific business outcome, ranking, revenue, or lead volume.

2. Eligibility and accounts

You must provide accurate registration information and keep it current. You are responsible for safeguarding your account credentials and for all activity under your account. Notify us promptly at legal@hiverefgrowth.com if you suspect unauthorised access.

3. Client content and permissions

You retain ownership of your business information, branding assets, and materials you provide ("Client Content"). You grant us a non-exclusive licence to host, process, transmit, display, and otherwise use Client Content solely to provide, secure, improve, and support the Service, and as described in our Privacy Policy.

You represent that you have all rights and consents needed for us to use Client Content and to connect any third-party accounts (for example social platforms) on your behalf. You are responsible for compliance with platform terms, advertising rules, and applicable laws when using the Service.

4. Acceptable use

You agree not to:

  • Use the Service in violation of law or third-party rights, including spam, harassment, or deception;
  • Attempt to probe, scan, or test the vulnerability of the Service, or breach security or authentication;
  • Reverse engineer, circumvent technical limits, or misuse APIs except as expressly permitted;
  • Use the Service to build a competing product or to resell access without our written agreement;
  • Upload malware or content that infringes intellectual property or privacy rights.

We may suspend or terminate access if we reasonably believe you have breached these Terms or pose a risk to the Service or other users.

5. Fees and trials

Paid plans, billing cycles, and taxes (if applicable) are described at checkout or in your order. Unless stated otherwise, fees are non-refundable except where required by law. We may change pricing with reasonable notice; continued use after the effective date may constitute acceptance.

6. Third-party services

The Service integrates with third-party platforms and vendors (for example hosting, database, email delivery, analytics, AI providers, and social networks). Your use of those services may be subject to their separate terms. We do not control third parties and are not responsible for their availability, behaviour, or policies. A non-exhaustive list of categories and providers we may use is set out in our Privacy Policy.

7. AI-generated outputs

Parts of the Service may produce suggestions or drafts using artificial intelligence. Outputs may be inaccurate or incomplete. You are responsible for reviewing and approving content before publication or outreach, and for ensuring compliance with the Australian Spam Act 2003 and other applicable regulations.

8. Intellectual property

Except for Client Content, HiveRef Growth and its licensors own the Service, including software, branding, documentation, and aggregated anonymised insights derived from operating the Service. These Terms do not grant you any rights to our trademarks except limited use to identify yourself as a customer.

9. Confidentiality

Each party may receive non-public information from the other. The receiving party will use reasonable care to protect it and only use it for the purpose of providing or receiving the Service, subject to standard exceptions (for example information that is public, independently developed, or rightfully received from a third party).

10. Disclaimers

To the maximum extent permitted by Australian law, the Service is provided on an "as is" and "as available" basis. We disclaim all implied warranties including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free.

11. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill. Our aggregate liability arising out of or relating to the Service in any twelve-month period is limited to the fees you paid us for the Service in that period (or, if none, AUD $100). Nothing in these Terms limits liability that cannot be limited under applicable law (including the Australian Consumer Law where you are a consumer).

12. Indemnity

You will defend and indemnify us against third-party claims, damages, and costs (including reasonable legal fees) arising from Client Content, your use of the Service in breach of these Terms, or your violation of law or third-party rights.

13. Term and termination

These Terms apply from first use until terminated. You may stop using the Service at any time. We may suspend or terminate access for breach, risk, non-payment, or discontinuation of the Service. Provisions that by their nature should survive (including intellectual property, disclaimers, limitations, indemnity, and governing law) will survive termination.

14. Changes

We may update these Terms from time to time. We will post the updated Terms on this page and update the "Last updated" date. Where changes are material, we will provide reasonable notice (for example by email or in-product notice). Continued use after the effective date constitutes acceptance unless applicable law requires otherwise.

15. Governing law and disputes

These Terms are governed by the laws of Victoria, Australia, excluding conflict-of-law rules. The courts of Victoria, Australia have non-exclusive jurisdiction, subject to any mandatory rights you may have as a consumer under the Australian Consumer Law.

16. Contact

HiveRef Growth — Victoria, Australia.
Legal enquiries: legal@hiverefgrowth.com